PRIVACY POLICY
EFFECTIVE DATE JANUARY 1ST – 2022
Welcome to the Systacart website (the “Site”). Systacart Corporation (“Systacart”, “we”, “us”, and/or “our”) operates this Site to provide our users (“you” and “your”) with information about Systacart and its products/services, which is designed to find and connect professional Consultants with Systacart and its clients who need their services (the “Services”). This Privacy Policy sets out how Systacart collects, retains, and uses information, including personally identifiable data (“Personal Data”), from you and other Site visitors, as well as users of the Services.
Users of the Service may be Clients (anyone utilizing the Systacart platform to request services to be performed by a Freelancer) or Freelancers (any company, individual user, or groups of associated individual users or companies utilizing the Systacart platform to offer services to Clients). Freelancers may also operate as an Agency (a legally recognized entity with the ability to hire and/or contract) with other Freelancers.
1. INFORMATION COLLECTION
When you interact with us through the Site or the Services, we may collect Personal Data and other information from you, as further described below:
Personal Data That You Provide Through the Site:
We collect Personal Data from you when you voluntarily provide such information such as when you register for access to the Services (for example, your name and mailing address), use certain Services, contact us with inquiries or respond to one of our surveys. Wherever Systacart collects Personal Data we make an effort to provide a link to this Privacy Policy.
By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide Personal Data, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of Systacart and the authorized third parties referred to herein located in the United States.
When you interact with Systacart through the Site or Services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Systacart may store such information itself or such information may be included in databases owned and maintained by its affiliates, agents or service providers. This Site may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, the domain names of our visitors’ Internet service providers, and how our users use and interact with the Services. Also, in an ongoing effort to better understand and serve the users of the Services, Systacart often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis. Systacart may share this non-identifiable and aggregate data with its affiliates, agents and business partners, but this type of non-identifiable and aggregate information does not identify you personally. Systacart may also disclose aggregated user statistics in order to describe our Services to current and prospective business partners, and to other third parties for other lawful purposes.
In operating this Site, we may also use a technology called “cookies.” A cookie is a piece of information that the computer that hosts our Site gives to your browser when you access the Site. Our cookies help provide additional functionality to the Site and help us analyze Site usage more accurately. For instance, our Site may set a cookie on your browser that allows you to access the Site without needing to remember and then enter a password more than once during a visit to the Site. In all cases in which we use cookies, we will not collect Personal Data except with your permission. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. We recommend that you leave cookies turned on because they allow you to take advantage of some of the Site’s features.
Payment Information:
If you use the Service to make or receive payments, we will also collect certain payment information, such as credit card, PayPal or other financial account information, and billing address.
Identity Verification:
We may collect Personal Information, such as your date of birth or taxpayer identification number, to validate your identity or as may be required by law, such as to complete tax filings. We may request documents to verify this information, such as a copy of your government-issued identification or photo or a billing statement.
Testimonials We display personal testimonials of satisfied customers on our Service, in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can ContactUs.
Job Listings:
If you choose to post a work listing via the Service as a Client, the contents of such listing will be viewable publicly, unless you designate the listing as only viewable through the Service or as private using the settings available on the applicable website. Work listings include information such as budget, location, history of work listing(s) by the Client, the names of other Freelancers performing work for the Client, Client feedback and rating information and timing of project performance.
Feedback
We collect feedback from Systacart Users about their experience with other Systacart Users of our Service. Please note that any feedback you provide via the Service or feedback provided about you is publicly viewable via the Service. On very rare occasions, we may remove feedback pursuant to the relevant provisions of our Terms of Service..
Referral Program
Systacart lets you send project postings to friends via email. Systacart also offers the ability to send friends emails about providing or purchasing services through the Service. If you choose to use either feature, your friend’s email address will be used to send the requested posting and your email address will be used to copy you on the message to your friend or to send the message on your behalf. Systacart stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may ContactUs at to request that we remove this information from our database.
Social Networking Services
You may register to join the Service directly via the Service or by logging into your account with a third party social networking service (“SNS”) via our Service (e.g., Facebook, LinkedIn and other third party services that let you sign in using your existing credentials with those services). If you choose to register via an SNS, or to later link your account with the Service to your account with an SNS, we will use the Personal Information you have provided to the SNS (such as your name, email address, gender and other information you make publicly available via the SNS) to create your account. Note that the information we collect from and through an SNS may depend on the privacy settings you have set with the SNS and the permissions you grant to us in connection with linking your account with the Service to your account with an SNS. Other than what we may share with the SNS as described below, the Personal Information an SNS has about you is obtained by the SNS independent of our Service, and Systacart is not responsible for it.
2. USE AND RETENTION OF INFORMATION
Systacart is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
WE USE INFORMATION WE COLLECT:
- To provide and improve the Service, complete your transactions, and address your inquiries, process your registration, verify the information you provide is valid and for compliance and internal business purposes;
- To contact you with administrative communications and Systacart newsletters, marketing or promotional materials (on behalf of Systacart or third parties) and other information that may be of interest to you.
- To tailor content we display to you and offers we may present to you, both on the Service and elsewhere online;
- To administer and develop our business relationship with you and, if applicable, the corporation or other legal entity you represent;
- To assess your proposal to perform a freelance project for Systacart and prepare related governmental and internal statistics reports;
- To enforce and comply with the law, including to conduct an investigation, to protect the property and rights of Systacart or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, fraudulent, unethical or legally actionable activity. We may also use Device Identifiers to identify Systacart Users; and
- For the purposes disclosed at the time you provide your information, with your consent, and as further described in this Privacy Policy.
3. YOUR CHOICES AND OPTING OUT
Registered Systacart Users may update their choices regarding the types of communications you receive from us through your online account. You also may opt-out of receiving marketing emails from us by following the opt-out instructions provided in those emails. Please note that we reserve the right to send you certain communications relating to your account or use of the Service (for example, administrative and service announcements) via email and other means and these transactional account messages may be unaffected if you opt-out from receiving marketing communications.
4. CHANGING YOUR INFORMATION OR CLOSING YOUR ACCOUNT
Upon request Systacart will provide you with information about whether we hold any of your personal information. You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information. You may access, correct, or request deletion of your personal information by making updates to that information or by contacting Systacart through your online account.
5. SECURITY
Systacart takes reasonable steps to protect the Personal Data provided via the Site from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet, email or other electronic transmission is ever fully secure or error free, so you should take special care in deciding what information you send to us in this way.
6. INTERNATIONAL TRANSFER OF PERSONAL INFORMATION
Systacart is established in United States of America. If you are located outside the United States and choose to provide information to us, Systacart transfers Personal Information to the United States for processing. The U.S. may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to the U.S., we will protect it as described in this Privacy Policy.
7. CHILDREN:
Systacart does not collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through this Website. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on this Site without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to Systacart through this Site, please ContactUs, and we will delete that information from our system.
8. EXCLUSIONS:
This Privacy Policy does not apply to any Personal Data collected by Systacart other than Personal Data collected through the Site or Services. This Privacy Policy shall not apply to any unsolicited information you provide to Systacart through this Site or through any other means. This includes, but is not limited to, information posted to any public areas of the Site, such as forums (collectively, “Public Areas”), any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and Systacart shall be free to reproduce, use, disclose, distribute and exploit such Unsolicited Information without limitation or attribution.
9. LEGAL REQUIREMENTS:
Systacart may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Systacart, (iii) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (iv) protect against legal liability.
10. BUSINESS TRANSFERS:
As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
11. AGENTS, CONSULTANTS AND RELATED THIRD PARTIES:
Systacart, like many other businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases, billing and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
12. LINKS TO OTHER WEBSITES
This Privacy Policy applies only to the Site. This Site may contain links to other web sites not operated or controlled by Systacart (the “Third Party Sites”). The policies and procedures we described here do not apply to the Third Party Sites. The links from this Site do not imply that Systacart endorses or has reviewed the Third Party Sites. These other websites may place their own cookies or other files on your computer, collect data or solicit Personal Information from you. We encourage you to read the privacy policies or statements of the other websites you visit.
13. PUBLIC PROFILE
The profile you create on our website will be publicly accessible unless otherwise indicated. You may change the privacy settings of your profile through your account portal.
14. CHANGES TO THIS POLICY
Systacart may update this Privacy Policy at any time and any changes will be effective upon posting. In the event that there are material changes to the way we treat your Personal Information, we will display a notice through the Services prior to the change becoming effective. We may also notify you by email, in our discretion. However, we will use your Personal Information in a manner consistent with the Privacy Policy in effect at the time you submitted the information, unless you consent to the new or revised policy.
15. CONTACTING US
If you have any questions about this Privacy Policy, please ContactUs.